RESPONSIBILITIES

• Executing the strategy roadmap for infrastructure services and their corresponding businesses.
• Ensuring all levels of infrastructure services meet the levels of stability and quality as per the requirements of the business
• Develop and maintain close working relatonships with key business partners through written, verbal and face-to-face meetings
• Leverage relationships in conjunction with business units.
• Promulgate greater understanding of business objectives, requirements and issues as they relate to our application suite throughout the organization.
• Propagate better understanding of IT capabilities, goals and objectives to the business.
• Actively influence business strategies based upon what is possible from an IT standpoint. Proactively identify opportunities to exploit IT systems to better meet business needs
• Contribute to the development of IT strategy, especially exploiting business knowledge and current systems to ensure that IT strategy compliments business strategy.
• Define solutions that leverage the existing systems while positioning these solutions to align with the future business and IT direction of the company.
• Build and maintain relationships with third party vendors through programme work.
• Be a steward of the IT strategies.
  

REQUIREMENTS

• Degree in Business / Technical related studies; advance degree preferred.
• Minimum 7 years of relevant experience
• Strong background in managing, implementing and deploying technology solutions in the Finance industry
• Effective cost management and control.
• Strong interpersonal skills
• Effective communication skills
• Knowledge of current IT industry trends.

To apply, please e-mail your resume to career@ctes.com.sg, quoting the job title.

IT Regional department is seeking a talented, high caliber candidate in the area of networking, server and phone systems. The successful candidate will join our global team in maintaining the overall IT infrastructure & operations, as well as local “Singapore” infrastructure support.

Responsible for the networking and server aspect of the projects from initiation to implementation. You will study business and application specific requirements, review organizational IT infrastructure as well as design and implement the IT architecture to meet current and future requirements.

Manage the customer’s expectations, develop and actively engage customers, so as to enhance customer intimacy and influence their alignment with the org agenda, and to achieve customer satisfaction.

Develop good knowledge of servers, network, IT security, desktop and operations to effectively manage vendors

Experience in network security and/or development of IT Technical Architecture plans will be an added advantage

Region: China, Pacific, Bangladesh, Indonesia, Japan, Malaysia, Philippines, Taiwan, Thailand, South Korea, Vietnam

Duties and Responsibilities

• Ensure the smooth running for the Region data rooms, servers and other equipment, including systems backup, disaster recovery, infrastructure planning, and network & security management.
• Monitor system processes and batch jobs, analyze problems in production runs to identify problem areas and perform the necessary corrective actions.
• Works with the French HQ in rolling out new implementations for the CEAP Region offices.
• Provide local desktop support to the Singapore office users.
• Manage and support the Singapore office IT setup.
• Write IT document of procedure, configurations for hardware, software and processes
• To liaise with vendors in getting & vetting quotations for IT hardware, software and professional services

Qualifications

• Good degree in Information System.
• Minimum 5 to 7 relevant years of Network experience in field Support or remote Support role
• Extensive technical knowledge of the Microsoft Windows (XP, 2000, 2003) environment, Lotus Notes, Active Directory, McAfee, iPass, TCP/IP, Linux, LAN, WAN, Wireless, Phone systems, switches, firewalls, gateways.
• Experience in wireless and/or WAN/security are desired.
• Solid knowledge of network management software including Nagios/Cacti/NTop/Host Monitor
• Advanced security knowledge (radius, encryption) certainly beneficial.
• Hands-on experience with trouble ticket systems such as Peregrine or Remedy
• Solid technical knowledge of Ethernet Networking Peripherals (NICs, switches, routing devices) and networking technology including network protocols (TCP/IP and IPX).
• Well versed in scripting languages like VBScript, Kix32, Lotus script, Unix shell scripts
• To provide front end support to users in installing, configuring, modifying, decommissioning personal computers, notebooks, printers, scanners, applications and other miscellaneous hardware & software
• Must have in depth experience in technical troubleshooting, isolation and resolution of technical problems.
• Familiarity with Engineering and Manufacturing providers and our tools, e.g. SAP, Autocad, livelink, Intranet tools, domino database, will be an added advantage.
• Independent and responsible worker, able to work with minimum supervision.
• Self-motivated, pro-active by nature, with resourceful approach to problem-solving.
• Meticulous and thorough, possess strong analytical skills.
• Passionate about technology, eager and quick to learn
• Excellent interpersonal and communication skills.
• Excellent teamwork and customer satisfaction skills are necessary.

Travel: 30% in CEAP Region, main countries: China, Australia, Indonesia

To apply, please e-mail your resume to career@ctes.com.sg, quoting the job title.