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In CTESTM, we Combine Talents from different industries to Enhance your career Search. Our Collaborative Teams are Excellent reSearchers who are Committed Towards Exceptional Services.

CTESTM, the ultimate Consulting firm to place your Trust, Expectations and Support.

Customer Service Executive

Our Client is a leading global logistics provider offering tailor-made services to best suit the everyday needs of clients.

Job No: 1262      |       Advertised on: 2017-02-22      |       CIC: Jaclyn Tan      |       Reg. No: R1104237
Job Location(s): West (eg: Queenstown, Jurong, Clementi, Tuas)

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  JOB DESCRIPTION Our client, is actively searching for a Customer Service Executive to join their team.
This role is a constructive step forward for anyone looking for excitement and challenges at work.

The responsibilities of this role encompasses:
  • Administer and process shipment related documentation with timely release to related parties, data recording and filing.
  • Act as a primary contact and key personnel to the assigned account.
  • Coordinate and administer month /financial end closing activities.
  • Preparing of invoices; collate all relevant information required for all the Customers.
  • Coordinate and supervise daily customer service activities with close collaboration with Operations Team.
  • Act as a focal point for existing Customers and provide the best possible service in relation to billing inquires, service requests, recommendations and feedbacks.
  • Applies multi-disciplinary expertise and knowledge in order to analyze and solve challenges without clear precedents.
  • Coaches direct subordinate consisting Customer Service Coordinators, Customer Service Officers and Customer Service Supervisors.
  • Responsible for completeness of work orders for terminal activities and routed to accounting department in a timely and accurate manner.
  • Ad-hoc assignment as required by the Superior and Management.

The ideal candidate will need to have the following qualities and experience: 
  • Minimum 2-3 year relevant working experience in logistics industry.
  • Mature, a good team player with strong communication skills.
  • PC literate.
  • Preferably someone who can commence work within short notice period.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.
  SALARY S$2,000.00 - S$2,500.00 per Month

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We will try our best to reply all candidates within 7 working days.

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